Critz Inc. Mercedes-Benz of Savannah is a premier automotive dealership located in Savannah, Georgia. As an authorized Mercedes-Benz dealer, Critz Inc. offers a wide selection of luxury vehicles, including new and certified pre-owned models. With a reputation for exceptional customer service and high-quality vehicles, Critz Inc. Mercedes-Benz of Savannah is a trusted destination for those seeking a top-of-the-line driving experience. The dealership's knowledgeable and friendly staff are dedicated to providing a seamless and enjoyable car-buying experience for every customer. In addition to sales, Critz Inc. also offers expert automotive service and genuine Mercedes-Benz parts to ensure that customers receive the highest level of care for their luxury vehicles. Whether you're in the market for a new car or need maintenance for your current Mercedes-Benz, Critz Inc. Mercedes-Benz of Savannah is committed to meeting and exceeding your expectations.
Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- In-store shopping
- Wheelchair accessible parking lot
- Checks
- Repair services
- Oil change
- Car wash
Reviews
Mr Russ was a decent sales man but lacked personality and empathy. He didn’t help me understand the functions of my vehicle. He was more excited to collect my check and leave. The gentleman around him were more ideal to my liking.
Professional and amazing selection. Sarah, was helpful and very knowledgeable. I’ve had my vehicle 1 year and I will be back!!
Justin Hilliard was a wonderful sales associate. He was professional, very knowledgeable and made sure all my questions were answered. The process was smooth and the dealership was trustworthy. I am extremely satisfied with the purchase of my 2023 C300 AMG and choosing to transact with Critz.
I just wanted to give a shoutout to TJ and the entire staff here at Critz. I bought a GLK350 that (unbeknownst to me) was from up north and had severe rust on the rear suspension. The rear subframe, control arms, springs, etc. were rusted so badly that the subframe essentially started disintegrating and subsequently other components were breaking as well. The subframe was covered under an extended warranty but the other parts weren’t. TJ was very patient throughout the entire process and even when I had to push my pickup day back due to not having sufficient funds, I was still treated with courtesy and patience. I appreciate everything and you guys have a lifelong customer in me.
Mr Burnett and the team took amazing care of my wife and I. What a great experience and a local team that stands by their word to take care of you
My husband and I were at the dealership today very ready to purchase a new 2024 vehicle. After we had them run some numbers on our trade in, they came back with an embarrassing number. The manager and salesman informed us that it was due to issues with our vehicle and low amount they could get at the auction. They also included that it was too much to fix to be able to sell it themselves. The main issue with our vehicle they said was a strange studder/vibration and issue with our steering losing powder. Seeing that we have this vehicle maintenance regularly at the dealership we purchased it from we thought this was strange. After we decided that the low ball trade offer that was less than half of the Kelly Blue book trade in value, we decided to pass on offer. Once back in car we noticed that they had left our car in 4WD during inspection which on dry pavement would obviously cause said shudder when turning . They also ran our vehicle as a base model when it is a limited which is worth far more in value. We called and informed the salesman of their mistake with this and there was no call back as promised . Be aware when trying to trade in at this dealership .
My car was due for service for the first time and I called prior to coming into the dealership to avoid any issues. I was not given the information that was required to make my experience pleasant. The customer service was not good, and I guess it was due to the fact that I didn't purchase my car at their location. I know that the closest dealership is in Hilton Head, but I would rather make that drive then allow anyone at this place to service my vehicle again.
I was struggling to get through to BMW on an urgent service question for my 750Li. I was routed through to the Mercedes Benz receptionist who very quickly got me to the BMW service manager. I was beyond thankful that Courtney took my need …
The service manager Eddie is very attentive and helpful. I had to take my Gla 250 for a service and he kept in contact about what was happening with my car. Smooth service and this is where I will be taking her for future services !
The car is immaculate. When I first saw the car I knew I wanted it. I had a 7 series so the S550 was the next step. Lng story short I waited 2 day for the car to become available. The Dr. just traded it in so it had to go thru a "Rigorous …
Location
7000 Abercorn St, Savannah, GA 31406, United States
Hours
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Updating...
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